Delivery
- UK Standard Delivery (4-6working days)
- Europe Standard Delivery (4-6working days)
- USA Standard Delivery (7-10working days)
Returns
- Return Window: Initiate a return within 14 days of receipt. Items must be returned within 14 days of initiating the return.
- Condition: Items must be unused, with original labels and packaging.
- Refunds: Processed within 2 days of receiving the returned goods. Refunds may take 5-10 days to appear in your account.
- Faulty Items: If your item is faulty, apply for a return within 15 days via our online portal.
- Exclusions apply to customised bouquets, Final Sale items, and certain multi-stem arrangements. A restocking fee may be applied in some cases.
For more details, visit our website or contact sarah@xbloombox.com